How It Works

We make building your custom hats as simple as possible. Our customer service team will work directly with you to make sure your hat is exactly what you want.

Blank PTX Hats Style of Your Choice

Your Logo or Artwork

New Premium Custom Hats for Your Brand

Find Your Favorite
Custom Hat Style

Browse our selection of blank custom hat styles to find your favorite type or style of hat, color preference, and decoration options.

Fill Out Quote
Request Form

Fill out the quote request form with as much detail as you can provide.

Our Customer Service Team Will Contact You

Once your quote form is submitted, a customer service team member will reach out to you within one business day to schedule a call to answer any questions and gather everything we need to build out your design proof.

Design Proof

Our design team will synthesize your feedback and build out a free digital cap concept. If we’ve received all necessary information from you regarding your order within 2-3 business days, proofs will typically arrive within 6 business days of initial inquiry.

Proof Approval

You will be sent a final digital mockup for review and approval. We provide one revision for free. Additional revisions are charged at $25 per hour.

Final Order Submission & Payment

Once the digital mockup is approved, we will submit an invoice along with a link to pay online via credit card. Once your payment is processed, the order is submitted to our overseas factory for production. This is typically completed within 12-20 days of initial order placement.


Your custom hats will be delivered directly to you approximately 90-100 days from order finalization.

Expected Timelines

The typical turnaround time for wholesale, overseas hats is 100-120 days from the time of the initial request.

Submitting Artwork

Accepted formats: doc, pdf, jpg, jpeg, png, ai, psd, gif, tif, tiff, eps. If you have an art format that is not in the list, please contact customer service.

Option 1: Submit your artwork with your order request. You can either drag and drop or click and select any number of files to attach.

Option 2: Submit your artwork at any time via our standard contact form. You can either drag and drop or click and select any number of files to attach.

Placing A Re-order

We keep all artwork and specifications for past orders. If you are placing a re-order, simply contact our team with the desired quantities, and we will send an invoice and payment link directly.